The following are explanations of:
Selected Nicaraguan Tourism GIN Success Stories reported by the Nicaraguan Government.1. Improvement of Critical Road (Majagaul-El Naranjo Road)
- Private Sector GIN Members post on the GIN their concerns about the poor quality of the only road from Majagaul to El Naranjo, a prime tourism destination area. The Ministry of Infrastructure uses the GIN as a tool to respond to these demands, alerting Private Sector Members that the Ministry due to a budget cut does not have the funds to rehabilitate the road. However, the local Mayor’s office was also a Member of the GIN. Seeing the GIN response from the Ministry of Infrastructure, the Mayor’s office put forth its own proposal to find alternative sources of funding for the project, and both the Mayor’s office and Ministry of Infrastructure successfully coordinated their efforts to find funds in another, existing government program so the road could be improved.This example illustrates how the GIN was used to:
2. More Effective Government Business Incentives (Tourism Law 306)
- Increase government capacity to improve the business climate by enabling the government to implement a needed infrastructure improvement; and
- Enable breakthroughs in intragovernmental coordination by catalyzing and facilitating coordinated efforts between a municipality (the Mayor’s office) and a national government agency (the Ministry of Infrastructure), resulting in an effective partnership to successfully access the needed funds through another government program.
- The government posted on the GIN the draft revisions of Tourism Law 306 defining incentives for investors in the Nicaraguan tourism sector, and asked the Private Sector Members for their comments. The Private Sector responded with suggestions, which the government took into consideration in revising the law. This example illustrates how the GIN was used to:
3. Improvement of Security with Police Station on Corn Island
- Openly consult with the private sector, enabling the government to be transparent and employ good governance, and take advantage of private sector expertise and suggestions; and
- Facilitate cost-effective communication with the private sector, enabling the government with one simple “click” to communicate with the full range of business organizations and investors that are members of the GIN; and subsequently have in one centralized location the full range of member responses.
- Private Sector Members indicate on the GIN that security is a major concern for inhabitants and tourists visiting Corn Island. One of the GIN Donor Members, the U.S. Embassy, is made aware of the issue through the GIN and donates funds for the building of a police station on the island to improve security. This example illustrates how the GIN was used to:
4. Donor Funding of SMEs (ProEmpresa/Swiss Contact SME Business Support)
- Increase government capacity to improve the business climate by enhancing security services in a prime tourist destination, thus helping make the location more attractive for investors as well as safer for the general population; and
- Facilitate donor support of a key government objective by permitting the U.S. Embassy to witness the concerns of investors directly.
- ProEmpresa/SwissContact, a Swiss NGO that works to support small and medium sized enterprises (SMEs) in developing countries, used the GIN to announce a SME capacity building and co-financing program to help SME businesses make improve their competitiveness. Through this posting on the GIN, several SMEs learned of the program and obtained funding from SwissContact. This example illustrates how the GIN was used to:
- Share key information on a financing program for tourism SMEs, as the donor did not have other ways to communicate information on its program; and
- Enhance donor effectiveness and enable SMEs to receive funding, as the donor was able to identify SMEs and provide them with funding they would not have received otherwise.