User Guides

The below links will provide you with our latest User Guides that form the GIN Toolkit.


  • User Quick Guide - Basic information for GIN Members on how to navigate and use the Network. NOTE: Each Network Manager can modify the Guide to include their own graphics; graphics contained on this guide are from most recent Central American pilot.  Guide
  • Membership Guidelines: Details the basic roles, responsibilities and guidelines for Using the Network, so that all Members understand that their pro-active contributions are important to advancing the specific goals of the Network. Guide
  • Government User Quick Guide: Provides specific roles and responsibilities for government Members with respect to making pro-active consultations and responding in a timely and effective manner. Also includes instructions for Government Members on how to use the optional Ticket System. Guide


  • Senior Government Official Toolkit - Provides an overview of the Global GIN Service, its benefits, and details on the commitments needed by senior government officials to ensure that the Network is effective at resolving problems, overcoming impediments and improving business-enabling environments. Toolkit
  • Manager Toolkit: Includes lessons learned and suggested best practices for the GIN Coordinator responsible for facilitating communications on the Network. Provides details on how to work with government officials to ensure effective responses and consultations, how to run GIN workshops, suggested technical and operational trouble shooting techniques and more! Toolkit